Skip to main content

Force Clock Out

Navigating to the Time Cards Page​

To navigate to the "Time Cards" page, click "Time" tab from the primary navigation bar at the top of the page. This will open a list of all employees in your company and their time entries for a given pay period. To open a different pay period use the forward or back arrow at the top right of the screen.

See the video below for a demonstration:

Navigation demo showing how to reach the Time Cards page

How to Force a User to Clock Out​

Once on the "Time Cards" page, locate a user with a "Clocked In" designation next to their name (indicated by the red box in the image below):

Time Cards list showing a user with a Clocked In badge highlighted

Next, click on that user's Profile and locate the "Session" box in the top right of the user's time card (indicated by the red box and arrow in the image below):

Individual time card showing the Session box with Clocked In status and Force Clock Out button highlighted

The "Session" box displays details about the user’s active clocked-in period, including total duration, start time, associated Job, and selected time code.

To force a User to clock out, click the "Force Clock Out" button (indicated by the red box and arrow in the image below):

Session box zoomed in showing the Force Clock Out button highlighted with a red arrow

This will open the Force Clock Out form (pictured below):

Force Clock Out form showing start time, end time, job, hourly rate, and Clock out buttons

By default, the start time of the time entry is the moment the user originally clocked in, and the end time is the current time. Both the start time and end time can be edited, if necessary.

All fields in the Force Clock Out form are editable. For more information on each field, please read our Creating a Time Entry – Web Help Document.

There are two buttons at bottom of the Force Clock Out form: "Clock out and abandon" and "Clock out" (indicated by the red box in the image below):

Bottom of Force Clock Out form showing Clock out and abandon and Clock out buttons highlighted

  • Clock out and abandon
    • Select "Clock out and abandon" to clock the technician out and discard the time entry they were recording.
  • Clock out
    • Select "Clock out" to clock the technician out and save the time entry using the information as it appears in the Force Clock Out form.