Creating & Inviting Users
How to create a new user record in your company and optionally send the invite email so they can claim the account.
User Profile
How to navigate to a user's profile, what personal information and identities are displayed, and what each tab on the profile page covers.
Editing User Info
How to edit a user's personal details and employment information from their profile page.
User Roles
Description of each available role and its permissions, plus how to grant or remove roles from a user's profile.
User Certifications
How to add a certification to an individual user's profile from the Certifications tab on their profile page.
User Checklist
Filter options and item statuses available on the Checklist tab of a user's profile.
Offboarding
How to schedule a termination, reinstate a former employee, or remove a user added in error from your DSPTCH company.
Groups
How to create user groups for filtering workers across the Time and Forms tabs, and how to add or remove members later.
Merge Accounts
How to resolve a duplicate DSPTCH Web account by merging two records that share a work email, personal email, or phone number.
Bulk Upload
How to bulk-create users in DSPTCH from the User Creation spreadsheet template, then import the file from the People tab.
Prevailing Wage
How to fill out a worker's user-level Prevailing Wage profile — the address, withholding, and demographic fields PWA tracking depends on.
Pay Changes
How to schedule a future pay-rate change for a worker and what happens to time entries that span the effective date.